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social media monitoring Archives - Social Strategy1

How to Build Customer Relationships with Social Data

January 16, 2015 | By | No Comments

What is your E.T.A.? Empathy, trust and advocacy are words that could be easily taken for granted in today’s marketplace of the unknown, disrupted, and commoditized. Building customer-centric business models that are based on understanding the feelings of another are not short-term easy and long-term beneficial to sustaining the future growth of that business. Big data […]

Credit Unions Use Social Listening to Grow Business

April 11, 2014 | By | No Comments

Although credit unions seem to be making reasonable strides in embracing social media, social listening is an active process that is more complex and less ventured. Active listening means really analyzing the data and drawing out the context of what members or prospective members are saying, as you would when you listen to a member […]

President and Co-Founder Shares Best Practices on Social Media Customer Service Panel

January 7, 2014 | By | No Comments

  During the 2013 Social Media Leadership Awards, Dennis Stoutenburgh, President and Co-Founder of Social Strategy1, spoke during the social media customer service panel also featuring American Airlines, BarclayCard US, Associa, and Chase. “If you’re not engaging customers during the entire product life cycle through social media, you’re missing out. Because someone else will,” said […]

Social Strategy1 Supports Ernst & Young Entrepreneur Of The Year® Southwest Area North Awards Program

June 10, 2013 | By | No Comments

“We are excited to be working with our new partner, Social Strategy1,” said Debra von Storch, Ernst & Young’s Southwest Strategic Growth Markets Leader, “Utilizing innovative technologies and services to help identify innovative companies and market leaders is an important next step in growth of the Entrepreneur Of The Year competition in our region.” “We […]

Social Strategy1 Discusses Social Media Metrics in TechFaster Interview

March 20, 2013 | By | No Comments

Social Strategy1 President Dennis Stoutenburgh and Marketing Director Justin Dennis co-hosted a Google Hangout with TechFaster to discuss why the metrics that result from social media monitoring benefit businesses of any size business in any industry.   TechFaster is a venue for technology startups to highlight and promote the tech startup culture including the people, events, and jobs that make […]

Elements of Social Media Monitoring That Deliver Results

March 20, 2013 | By | No Comments

Perhaps one of the biggest responsibilities and challenges in social monitoring comes from delivering accurate information as it relates to context and origin. Given the frequency and nature upon which users are generating this information, it’s becoming more critical to receive this information as it breaks and report it in understandable and measurable layouts. 3 […]

04 Sep


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6 Steps to Build Sales Leads with Social Media: Real Estate Case Study

September 4, 2012 | By | No Comments

Does Social Media Really Work to Increase Sales? Read this case study from Social Strategy1 on increasing sales leads for real estate by using social media monitoring and learn how you can start finding quality leads today!

05 Jun


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Social Media Communities 101: Getting Started

June 5, 2012 | By | No Comments

Social Media Communities can be intimidating and difficult to understand at the beginning, but with the help of the trained specialists at Social Strategy1 you can productively grow your online network and reach.

30 May


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A Useful Guide For Proper And Effective Link Building

May 30, 2012 | By | No Comments

Link building for your company website can be very difficult if you try to approach it on your own. Let the specialists at Social Strategy1 teach you the proper way to link building and growing your SEO.

21 May


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Forecast For Social Media In 2012 Is Bright

May 21, 2012 | By | No Comments

Are you expecting a social media drop-off soon? Well think again, recent research from Nielsen shows that numbers are still very strong.