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Policy

16 Apr

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Using Social Customer Service To Handle And Prevent Public Trashing

April 16, 2012 | By | No Comments

Find out how social customer service can help save and improve your business’ reputation online.

20 Jan

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Social Media Off The Wall: The People vs. SOPA And PIPA

January 20, 2012 | By | No Comments

The world went crazy over SOPA and PIPA this week. Find out what each bill is about and what problems they possess.

25 Oct

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Got Social Media Training?

October 25, 2011 | By | No Comments

How do you train employees to be socially involved, without scaring them away from using social networks with a “Big Brother” approach?

19 Oct

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New NLRB Guidelines Give Reason to Review Social Media Policies

October 19, 2011 | By | No Comments

Following the NLRB’s case study for social media policy guidance, should be very important when constructing your company’s social media policy or guidelines.

03 Oct

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She Kissed a Girl, Southwest Didn’t Like It – Media Picks Up Star’s Tweeted Complaint

October 3, 2011 | By | No Comments

Actress Leisha Hailey was kicked off of a Southwest Airline flight for kissing her female companion. She quickly took her issue to Twitter and created an enormous PR mess for Southwest Airlines.

29 Sep

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Workers’ Social Media Misuse Dogs Employers

September 29, 2011 | By | No Comments

A corporate policy for social media is a must for every sized business. Your employees are out there using social networks, so teach them the proper ways to use social media.