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12 Mar

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NewsSocial Strategy1 on Social Media Monitoring

Jim Iyoob Joins ILD Corp as Senior Vice President of Corporate Development

March 12, 2013 | By | No Comments

ILD Corp, a national leader in digital back office support, today announced Jim Iyoob as Senior Vice President of Corporate Development. Iyoob will lead senior level operations through corporate recruiting, operations, sales and marketing for ILD brands: Social Strategy1, a social media monitoring analysis and social media managed services firm; and Stratus Contact Solutions, a …

07 Mar

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customer serviceResourcesSocial Strategy1 on Social Media Monitoring

Beyond Service: Foundations that Generate Positive Customer Experiences

March 7, 2013 | By | No Comments

[Social Media Customer Service White Paper]       Social Media is becoming one of the first interactions customers may have with a brand. Social media customer service is as influential as any other interaction with an organization. Unfortunately for some organizations, poor customer service standards are reflected publicly through social media. In this white …

07 Mar

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BlogSocial Strategy1 on Social Media Monitoring

4 Benefits of Social Media Recruiting and Creating an Overall Strategy

March 7, 2013 | By | No Comments

It’s becoming increasingly common to use social media for operational and business functions, but some organizations have yet to acknowledge the power and usefulness of its reach. Below we’ve outlined some of the many reasons recruiters are implementing hiring strategies through social media. 4 Benefits for Social Media Recruiting Diversity -All of these channels offer …

14 Feb

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Social Strategy1 on Social Media MonitoringStrategy

What Drives Social Entrepreneurship?

February 14, 2013 | By | No Comments

  Balance your resources and manage crowd sourcing by asking which tools are appropriate in solving your problem. Define what people look for in those channels. Startups and small businesses are reversing the approach and utilizing traditional resources last… The burgeoning field of social entrepreneurship is experiencing rapid growth and attracting attention from many sectors. Behind every successful …

2013 Most Unique Getaways

05 Feb

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BusinessWorld

2013 Most Unique Getaways

February 5, 2013 | By | No Comments

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

05 Feb

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CXMSummit13EventsEvents

Event Coverage | CXMSummit Dallas - Learn social media best practices and business strategies to find more customers

February 5, 2013 | By | No Comments

CXMSummit Dallas featured front line executives sharing Social Media Best Practices and Business Strategies to grow revenue, understand customer data and provide better customer service. The summit focused on three major themes: 1) Customer Data & Building Loyalty 2) Social Media Lead Generation 3) Social Media Customer Service The event was presented live to 100 …

05 Feb

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Case StudiesCXMSummit13Events

How to Integrate Social Media into Traditional Business Practices | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   How to Integrate Social Media Into Traditional Business Practices from Social Strategy1 Steve Ennen - Sr. Strategic Advisor Steve Ennen joined Social Strategy1 from …

05 Feb

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CXMSummit13EventsEvents

Using Social and Mobile in your Multichannel Strategy | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   CXMSUMMIT - Dennis Stoutenburgh - Multichannel Strategy from Social Strategy1 Dennis Stoutenburgh - President & COO Co-founder of Social Strategy1, Dennis Stoutenburgh is a …

05 Feb

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Trends in Customer Experience Management and Social Media | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   CXMSUMMIT - Mike Lewis - Social Media Leadership from Social Strategy1   Mike Lewis - Chairman & CEO Serial entrepreneur, published author and CEO …

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