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July 2013 - Social Strategy1

Social Strategy1 to Sponsor Customer Engagement Marketing Summit

July 25, 2013 | By | No Comments

PONTE VEDRA BEACH, FL (July 25, 2013) – Social Strategy1 and the Customer Engagement Marketing Summit, (CEM Summit) today announced that Social Strategy1 will join the day and a half conference as a Silver Sponsor. The CEM Summit highlights how global brands are listening to and leveraging big data to improve new business development and […]

10 Jul

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Social Strategy1 Becomes First Social Media Listening and Analytics Firm to Provide Consulting Services Specifically for Contact Centers

July 10, 2013 | By | No Comments

PONTE VEDRA BEACH, Fla. & San Antonio, TX (July 1, 2013) – Social Strategy1, the leading provider in social media listening, monitoring, and social media consulting services announced today that it will begin providing call centers with social media management consulting. Traditional call centers are equipped to handle inbound and outbound consumer inquiries; however social […]

Marketers are Saying “Yes” to Social Media Outsourcing

July 3, 2013 | By | No Comments

A recent survey reported that there has been a 128% increase in social media marketers turning to outsourcing to effectively manage their social campaigns. The Top 5 Reasons This Trend will Continue 1. Time – Social media usage grows, new platforms emerge and there is still only 24 hours in each day. Between monitoring for […]