Image Image Image Image Image Image Image Image Image
Select a Page

social media customer experience Archives - Social Strategy1

Delivering Legendary Social Media Customer Service

01 Aug

By

No Comments

BlogSocial Strategy1 on Social Media Monitoring

Delivering Legendary Social Media Customer Service

August 1, 2014 | By | No Comments

Have you ever heard the old saying, “bad news travels fast?” Even before social media, bad news always circulated with lightning-fast speed, but nowadays, it’s stunning how a company’s dirty laundry – usually in the form of a story of bad customer service – can travel to hundreds, thousands, and even millions of people. While [...]

Social Media Customer Service [CRMXChange Interview]

23 Jun

By

No Comments

News

Social Media Customer Service [CRMXChange Interview]

June 23, 2014 | By | No Comments

Dennis Stoutenburgh Discusses Social Customer Service in CRMXChange Interview During the 2014 Call Center Week event, Social Strategy1 President and Co-Founder Dennis Stoutenburgh sat down with CRMXchange to elaborate on social customer service for the first installment of a series of reports that will reveal perspectives and insights from a cross-section of the solution providers. So, why Social Customer Service? Simply [...]

Connect with Us


Google+

Email Newsletter Sign Up

First Name*
Last Name*
Company
Email*