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Maximize Customer Satisfaction

It is not a secret that there is a direct correlation between customer satisfaction and profits.

Social Strategy1 offers new ways to increase customer loyalty through new social media channels that lead to increased customer-retention rates and ongoing client satisfaction. Using the latest technologies to identify sentiment and targets is important, but what do you do with the data? At Social Strategy1, we add the “human touch”. Our social-savvy business analysts connect and engage with your buyers in a peer to peer setting.

Find out more about the link between profitability and customer loyalty, or learn more about the cost of a poor customer service experience.