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Social Media Case Studies

06 May

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Facebook Pages for Small Businesses

May 6, 2013 | By | No Comments

This week, two team members from Social Strategy1 were able to attend a business marketing event hosted by Facebook. We were able to get an inside look at what facebook recommends to make your page shine and to meet customers where they are. While their biggest recommendation was to utilize their paid advertising program, with […]

09 Apr

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Proactive Social Media Strategy for Contact Centers

April 9, 2013 | By | No Comments

Call center employees are not effective in social media just because they have the tools. Learn a few points to avoid crisis with Social Strategy1’s introduction of proactive social media strategy for contact centers. Download a complimentary Social Strategy1 whitepaper examining best practice social care strategies from Jetblue, Whole Foods, & Zappos. Why should call […]

02 Jan

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Morgan Stanley Smith Barney’s Rules for Embracing Social Media

January 2, 2013 | By | No Comments

Most employees in the financial industry don’t have the individual agility of communicating via digital and social media sites to share industry-related opinions or news. Any information being disclosed by an employee or on behalf of the institution cannot swiftly make it across real-time feeds, due to regulatory constraints. Morgan Stanley Smith Barney, (MSSB), stands […]

Social Media Strategy for Non-Profits

28 Nov

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Social Media Strategy for Non-Profits

November 28, 2012 | By | No Comments

Girl Scouts of the USA, a youth organization for girls in the United States and American girls living abroad, just celebrated a win as Overall Grand Champion and Nonprofit Category Champion at the 2012 Social Media Leadership Awards. Organizations entered case studies or success stories that defined how their organization used social media to overcome a challenge. […]

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