Social Strategy1 Founders to Discuss Social Media Best Practices for Customer Service and Social Selling at 2013 Social Media Leadership Awards
Mike Lewis, Chairman and Co-founder of Social Strategy1 and Dennis Stoutenburgh, President and Co-Founder of Social Strategy1 will attend and share insights on the customer service panel at the 2nd annual Social Media Leadership Awards. The Social Media Leadership Awards is the culmination of a global social media competition, taking place December 9-10 at the Wharton School in Philadelphia, PA.
Lewis joins the Social Selling panel with Lauren Boyman, Director of Digital Strategy at Morgan Stanley, Julie Newman, Sr. Manager of Global Industries Strategy and Planning at Cisco, Jessica Gilmartin, Head of Product Marketing at Wildfire, Google, Patrick Tolan, Chief Revenue Officer at Optimal, and a 2013 Social Media Leadership Awards finalist to discuss the evolution of sales, marketing and real ROI.
Stoutenburgh joins Annette Hernandez, Social Media Customer Service for American Airlines, Brian Mook, AVP Social Media for Barclaycard US, and Tod Meisner, Social Media Director for Associa on the Customer Service panel. Discussion leaders will talk about the real value of social media customer service, and how social media has become many organizations’ solution for direct and engaging customer service.
The Social Media Leadership Awards is a two-day conference and awards ceremony, which includes dozens of speakers presenting across several panels, including Customer Service, Content and Communities, Social Selling, Pitch Your App, Best Practices, and a Keynote Luncheon.
Each panel includes social media leaders who will share social media best practices and successful business applications relevant to their industry. Tickets to the conference and awards ceremony are available for an early bird price now through October 30, 2013.