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15 Nov

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Seniors Are Getting Savvy with Social Media

November 15, 2011 | By | No Comments

If you think that senior citizens are falling behind in this fast changing social media world, think again! Statistics show that older adults are spending much more time on social networks than one would think.

31 Oct

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Building Your Case: Selling Social Media to Your Business

October 31, 2011 | By | No Comments

Are you finding it difficult to convince your boss(es) that social media needs to be implemented into your company’s structure? Here are some great tips to help your confidence & help you sell them social media for business!

28 Oct

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Social Media Off The Wall: The Halloween Special

October 28, 2011 | By | No Comments

Here are some great Halloween related videos and stories surely to make you laugh and one that will simply make your jaw drop.

27 Oct

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Are You Guilty of Twitter Blunders?

October 27, 2011 | By | No Comments

Josh Lyford shares some great tips on how to avoid common Twitter blunders.

21 Oct

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Social Media Off The Wall: Coach Quacks, Steve Young Pre-Game, Disney World Surprise Fail

October 21, 2011 | By | No Comments

In this week’s Social Media Off The Wall: Chip Kelly tells his fans off, Steve Young is still a player, and kids cry over having to vacation at Disney World.

20 Oct

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Twitter Users Say “Respond to My Complaint!”

October 20, 2011 | By | No Comments

Only 33% of people who submit complaints on Twitter get a response. Why do so many companies struggle with customer service online?

19 Oct

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New NLRB Guidelines Give Reason to Review Social Media Policies

October 19, 2011 | By | No Comments

Following the NLRB’s case study for social media policy guidance, should be very important when constructing your company’s social media policy or guidelines.

18 Oct

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Can Brands Rely Too Heavily on the Voice of the Customer?

October 18, 2011 | By | No Comments

The voice of the customer. Social platforms give brands the ability to listen to what the customer wants and needs. But after reading a Susannah Edelbaum post on fashion biz blog The High Low, I found myself asking: Is it possible for brands to rely too heavily on the voice of the customer? She presents […]