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06 May

May 6, 2013 | By admin |

This is an excellent corporate blogging starter kit for communications, marketing and social media professionals who are launching a corporate blog. It is not a “how to” this kit is a series of documents design to support any organization launch and manage a corporate blog. The Corporate Blogging kit includes: Editorial Plan – this helps …

09 Apr

By Dennis

Resources Social Strategy1 on Social Media Monitoring White Paper

2012 Social Media Leadership Awards White Papers | Social Media Customer Service Case Studies

April 9, 2013 | By Dennis |

The Social Media Leadership Awards is an international competition, organized by Social Stategy1, Inc, Knowledge@Wharton , and sponsored by Ernst & Young and is designed to promote best practices in social media. Corporations and organizations worldwide were solicited to submit their successful social media strategies and results, which were judged by …

20 Mar

By Jeanine

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News Social Strategy1 on Social Media Monitoring

Social Strategy1 Discusses Social Media Metrics in TechFaster Interview

March 20, 2013 | By Jeanine | No Comments

Social Strategy1 President Dennis Stoutenburgh and Marketing Director Justin Dennis co-hosted a Google Hangout with TechFaster to discuss why the metrics that result from social media monitoring benefit businesses of any size business in any industry. TechFaster TechFaster.com is a venue for technology startups to highlight and promote the tech startup culture including the people, events, and jobs that make …

20 Mar

By Jeanine

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Blog Resources Social Strategy1 on Social Media Monitoring

Social Media Crisis Management in 5 Steps

March 20, 2013 | By Jeanine | No Comments

Any brand that uses social media platforms for marketing stands the risk of a myriad of crisis situations that can diminish reputation. Rather than abandon or limit the amount of communication through these channels, develop comprehensive content marketing strategies that support the organizational bottom line and open the lines of communication. Social media crisis management …

12 Mar

By Jeanine

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News Social Strategy1 on Social Media Monitoring

Jim Iyoob Joins ILD Corp as Senior Vice President of Corporate Development

March 12, 2013 | By Jeanine | No Comments

ILD Corp, a national leader in digital back office support, today announced Jim Iyoob as Senior Vice President of Corporate Development. Iyoob will lead senior level operations through corporate recruiting, operations, sales and marketing for ILD brands: Social Strategy1, a social media monitoring analysis and social media managed services firm; and Stratus Contact Solutions, a …

07 Mar

By Jeanine

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customer service Resources Social Strategy1 on Social Media Monitoring

Beyond Service: Foundations that Generate Positive Customer Experiences

March 7, 2013 | By Jeanine | No Comments

[Social Media Customer Service White Paper] Social Media is becoming one of the first interactions customers may have with a brand. Social media customer service is as influential as any other interaction with an organization. Unfortunately for some organizations, poor customer service standards are reflected publicly through social media. In this white …