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April 2013 - Social Strategy1

2012 Social Media Leadership Awards White Papers | Social Media Customer Service Case Studies

April 9, 2013 | By |

        The Social Media Leadership Awards is an international competition, organized by Social Stategy1, Inc, Knowledge@Wharton , and sponsored by Ernst & Young and is designed to promote best practices in social media. Corporations and organizations worldwide were solicited to submit their successful social media strategies and results, which were judged by […]

Proactive Social Media Strategy for Contact Centers

April 9, 2013 | By | No Comments

Call center employees are not effective in social media just because they have the tools. Learn a few points to avoid crisis with Social Strategy1’s introduction of proactive social media strategy for contact centers. Download a complimentary Social Strategy1 whitepaper examining best practice social care strategies from Jetblue, Whole Foods, & Zappos. Why should call […]